Handbook & Policies

The following information is an overview of studio policies. The policies below are applicable to the 2019 Summer Session and 2019-2020 Dance Season. 

2019-2020 SEASON TUITION: Tuition amounts are detailed on our website and via the parent portal. The amount is based on the total class time per week. It is paid in a flat, monthly fee. Monthly tuition accounts for long months, short months, Thanksgiving Break, Winter Break, and Spring Break. Pro-rations are not available for this inclusive pricing, and your tuition will not change on a monthly basis. Your May tuition payment will include an additional payment for the partial month of June in the amount of 25% of your regular tuition. Some dancers may not have a class in June (only dress rehearsal and recital); however, the 25% tuition is calculated to account for long and short months, as well as the rehearsal and performance process. Payment for June is taken in May to ensure all accounts are paid in full before entering the very busy week of recital performances. 

ATTENDANCE AND MAKE-UP POLICY: It is important for your dancer to attend class on a regular basis. You may attend any style class within your cohort to make-up for absences within 30 days of the missed class. Instructor, choreography, and class components may vary depending on your make-up choice. Excessive absences are not conducive to the best learning environment for the student. Absences do not quality for tuition refunds. You may also make-up classes for inclement weather closings as well as shorter holiday closings (Labor Day, Halloween, MLK Day, and Memorial Day).

CALENDAR: The 2019-2020 Dance Season begins on Monday, August 5th, 2019. Our full dance season, including holiday, events, and current/future recital information, may be found here. 

COMMUNICATION: A bulletin board is available with news for you to view and read. Please take the time to scan the bulletin board regularly to stay informed of studio happenings and/or announcements. In lieu of printing and mailing information, we will communicate primarily through email and studio social media. Please keep your email address updated to continue receiving communication. You may receive text updates by texting @stagedoord to 81010. 

COSTUME FEE: For the Spring Recital, costumes will be ordered for each class. The spring costume fee is $65.57+ tax per class (due October 1st, 2019). Kinder Sparkler Students will have a 2-in-1 costume costing $84.31 + tax for a ballet and tap routine. Costume fees are non-refundable. If a student withdraws prior to the recital, he/she will be able to pick-up their costume the week after costume distribution begins (generally, in early-mid May). All costumes must be picked up by  June 1st, 2020, or they will become the property of Stage Door Dance. Costumes are ordered in the fall semester and we are unable to transfer costumes for different class days and times after February 1st, 2020. 

DISRUPTIVE BEHAVIOR POLICY: We will make every effort to work with our students to encourage personal responsibility and accountability for their actions. We understand the importance of the learning process, and we expect studio rules to be followed. In the event a behavior is disrupting a class, it may result in the following: (a) 3 verbal warnings to the dancer, (b) reflective opportunity to consider correcting the disruptive behavior, (c) consultation with the student and/or parents (depending on the situation), and (d) dismissal policy. In the event of a student dismissal, the studio reserves the right to cancel enrollment for the following reasons:  (a) non-payment or excessive late payment of fees, (b) lack of observance of rules or policies of the studio, (c) student has needs we cannot adequately meet with our current program, (d) physical and/or verbal abuse of staff or children, by parent or child. 

DRESS CODE POLICY: Our Dress Code Policy is detailed on our Dress Code Sheet. Please pay close attention to the apparel, shoe, and hair requirements for each style of dance. If students are not dressed appropriately, they will receive one verbal warning. For future classes, they may be asked to sit and observe the class (while taking notes) if their lack of preparedness prohibits their ability to participate. Our dress code requirements reflect our desire to promote a class-act, distraction free environment that promotes the visibility of the lines of the body for the varying styles of dance.

INCLEMENT WEATHER: Stage Door Dance generally follows Wake County Public School System's schedule for inclement weather. If Wake County is closed, the studio will usually be closed; however, there may be instances where the studio will be open. For inclement weather information, please rely on social media and email. We will communicate any closing information in a timely manner. Missed classes will be made-up the same way as a regular absence. Classes missed because of inclement weather will not be reason for tuition reimbursement. 

LIABILITY: I understand and acknowledge that there is a risk of injury inherent in dance activities and that personal injury or damage to property may result during participation in dance and related activities. By signing myself or my child up, I am representing that I/he/she is physically able to safely participate in dance and related activities. I agree to assume all risks associated with my or my child’s participation in dance instruction, rehearsal, performance and related activities. In consideration, of receiving dance instruction from Stage Door Dance Productions, LLC, I hereby waive, release, and discharge all present and future claims and liabilities of any kind, whether for bodily injury, property damage, or other loss, arising out of my or my child’s participation in dance and related activities, including but not limited to dance instruction, rehearsals, and performances, whether conducted on or off studio premises. I also acknowledge that I am responsible for delivering my child to the studio and picking her/him up and that the studio is not responsible for a child that leaves the premises.

LOBBY RULES:  1. Parents are expected to be prompt in drop-off and pick-up of their dancer. 2. Students MUST wait inside the building to be picked up. 3. All students should use the restroom prior to the beginning of class. 4. Please keep the lobby as quiet and clean as possible. 5. Please do not interrupt the instructors during the class sessions. All concerns should be presented to the Front Desk or emailed to the Family Culture Liaison and/or Artistic Director and will be addressed within 24-48 hours. 6. Stage Door Dance Productions is not responsible for unsupervised children.  

MEDIA: Stage Door Dance Productions has permission to use dancer's likeness in advertisements, social media, news releases, and/or on the website. If you are opposed to use of your dancer's image, please let the front desk know and we will gladly accommodate your request. 

MEDICAL ATTENTION/ALLERGIES: If your dancer has any medical or behavioral problems, conditions, or concerns OR has ANY particular type of allergy, please let us know about the condition in detail. It is very important that we are aware of your child's needs PRIOR to their enrollment. 

PARENT OBSERVATION: We want our students to learn in a distraction-free environment. Small, reference monitors are available as a courtesy for our parents and family members. Please note the monitors do not capture the full classroom experience and are only meant to serve as a reference point. Parents will be able to fully view their dancer's progress during parent observation, parent participation, and performance weeks. It is exceptionally important for parents to refrain from entering the dance studio classroom unless they are specifically invited by the office staff and/or instructors. 

PAYMENT: Tuition payment is DUE on the 1st of each month and is past due on the 10th of each month. Stage Door Dance accepts cash, check, and credit/debit cards as payment. You may fully control your SDD Account and payments via the SDD Parent Portal - which offers options for manual as well as automatic billing preferences. If you have payment preferences outside of the designated period, we ask that you please communicate with the studio in advance. Stage Door Dance reserves the right to apply a $10 late fee per month to all past due accounts. A $30 returned check fee will be applied to all returned checks. If your account falls behind more than two months, you will be asked to pay the full amount or your child's enrollment will be subject to cancellation. All accounts must be paid in full in order to receive your recital costume and participate in the 2020 Spring Recital. 

RECITAL TICKETS: Tickets will be available for purchase for the 2020 Spring Recital beginning Wednesday, April 15th at 1pm. Tickets for our Spring 2020 performance will be $15 + facility, sales tax, and processing fees. Please note that while every effort is made to keep individual dancers and siblings in one show, sometimes individual dancers or siblings will be in multiple shows. There are no discounts for tickets to multiple shows. Backstage Volunteers are not required to purchase a ticket and may view their dancer(s) from the wings of the stage.

REGISTRATION FEE: Each dancer is required to pay an annual registration fee of $45.00 per dancer or $65.00 per family (for families with two or more dancers). This fee is non-refundable and covers one full dance season (Aug-June) as well as one Summer Session.

SIBLING DISCOUNT: Sibling discounts include: 10% off tuition only for the 2nd dancer (must equal or less than the tuition of the first dancer), 15% off tuition for any additional sibling(s) (must be equal or less than the tuition of the 2nd dancer). These discounts apply only to monthly tuition. 

STUDENT CONDUCT: All students are expected to arrive to class on time and should always behave in a respectful and appropriate manner. Students will be asked to observe and/or call their parents for early pick-up if behavior is deemed inappropriate. Please note that cell phones and other technological devices may not be used during dance class. If you need to reach your child during dance class, please call the front office.

WITHDRAWAL POLICY: We encourage all of our students to complete the full season of dance as a mark of goal achievement; however, we understand mid-year withdrawals may be necessary. If you wish to remove your dancer from our programming, you must submit a 30-day withdrawal notice via email to info@stagedoordance.com (Brier Creek Students) or lakeboone@stagedoordance.com (Lake Boone Students). The 30-day notice will go into effect per the date of the email received. We will not credit tuition or assume a student has withdrawn for lack of communication and/or excessive absences. During the 30-day notice period, you are still responsible for paying tuition/late fees, and the account will not be deactivated until it is at a zero balance.

**Submission of any registration form indicates that these policies have been read and understood.**